Terms & Conditions
Last Updated: 1 November 2026
1. Acceptance of These Terms
Welcome to Arqenvo Innovations ("Arqenvo", "we", "our", or "us").
These Terms & Conditions govern your access to and use of our website at https://arqenvoin.com and the general information and materials made available through it.
By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue using the website.
These Terms apply to the website. Paid services, software products, subscriptions, consulting engagements, and customer projects may also be governed by separate agreements.
Business/Legal Name: Arqenvo Innovations
Contact Email: [email protected]
2. About Our Services
Arqenvo may offer or develop services and products in areas including:
- Custom software development and application engineering.
- Enterprise architecture and technology consulting.
- Artificial intelligence and machine-learning solutions.
- AI agents, automation, and document intelligence.
- API development and system integration.
- Cloud, DevOps, and platform engineering.
- Application security and technology advisory services.
- Software products, SaaS platforms, and digital solutions.
The availability, scope, pricing, and delivery terms of a particular service may be described in a separate quotation, proposal, order, statement of work, subscription agreement, or other written agreement.
Website descriptions are general information and do not guarantee that a particular feature, product, or service will be available.
3. Permitted Use
You agree to use the website only for lawful purposes.
You must not:
- Use the website in violation of applicable law.
- Attempt to gain unauthorised access to our systems, accounts, or infrastructure.
- Introduce malware or other malicious code.
- Interfere with website availability, security, or operation.
- Use automated systems to access or collect website information in a manner that is unlawful or unauthorised.
- Copy, redistribute, or commercially exploit website content without permission, except as permitted by law.
- Misrepresent your identity or authority when contacting us.
- Use our services to infringe another person's intellectual property, privacy, or other legal rights.
We may restrict or suspend access where reasonably necessary to protect our website, users, services, or legal interests.
4. Intellectual Property
Unless otherwise indicated, the website's branding, logos, original text, graphics, designs, and other materials are owned by or licensed to Arqenvo.
You may view and use these materials for personal or legitimate business evaluation purposes. You may not reproduce, modify, distribute, publish, or commercially exploit them without prior permission, except where permitted by applicable law.
Third-party trademarks, libraries, frameworks, and other materials remain the property of their respective owners.
Customer Projects and Deliverables
Ownership and licensing of software, source code, designs, documentation, AI models, datasets, and other deliverables created for customers will be determined by the applicable written agreement.
Unless a separate agreement states otherwise, merely purchasing a service does not automatically transfer ownership of all pre-existing tools, reusable components, frameworks, or intellectual property used to deliver it.
5. Enquiries, Quotations, and Agreements
Submitting an enquiry through our website does not automatically establish a client relationship or require either party to enter into a transaction.
Quotations and proposals may be subject to validity periods, scope limitations, payment terms, and other conditions specified in the relevant document.
A project or paid engagement will commence under the terms agreed in the applicable contract, proposal, purchase order, or statement of work.
6. Payments, Delivery, and Refunds
Payment schedules, taxes, delivery milestones, acceptance criteria, cancellation rights, and refund terms will be specified in the relevant proposal, invoice, subscription terms, or service agreement.
Where a separate agreement applies, it will govern these matters to the extent of any inconsistency with these website Terms.
Nothing in these Terms excludes rights that cannot lawfully be excluded under applicable law.
7. Third-Party Services and Open-Source Software
Our products and services may integrate with third-party APIs, cloud platforms, AI model providers, software libraries, or open-source components.
Your use of those third-party services may be subject to separate terms, licences, availability restrictions, and privacy policies.
We do not control independent third-party services and are not responsible for changes or interruptions caused by them, except to the extent responsibility cannot be excluded under applicable law or has been expressly accepted in a written agreement.
8. Artificial Intelligence and Automated Outputs
Some Arqenvo services may use artificial intelligence, machine learning, or automated decision-support technologies.
AI-generated outputs may be inaccurate, incomplete, outdated, or unsuitable for a particular purpose. Unless expressly agreed otherwise in writing, such outputs are provided as decision-support material and should be reviewed by an appropriately qualified person before consequential use.
Users must not rely solely on AI-generated outputs for medical, legal, financial, safety-critical, or other high-impact decisions without appropriate independent review.
The parties' responsibilities for AI system performance, data handling, model selection, human oversight, and acceptable use may be further specified in the applicable service agreement.
9. Confidentiality
Information submitted through a general website enquiry is not automatically subject to a separate confidentiality agreement.
If you intend to disclose trade secrets, proprietary source code, credentials, or sensitive project information, please arrange an appropriate confidentiality agreement before disclosure.
Confidentiality obligations arising under a signed agreement will be governed by that agreement.
10. Website Availability and Disclaimer
We aim to keep our website accurate, secure, and accessible. However, we do not guarantee uninterrupted availability, error-free operation, or that every website description will always be current.
To the extent permitted by law, the website and its general informational content are provided on an "as available" basis.
This disclaimer does not override any express warranties or service commitments contained in a signed customer agreement.
11. Limitation of Liability
To the extent permitted by applicable law, Arqenvo will not be liable for indirect, incidental, special, or consequential losses arising solely from the general use of this website.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability that cannot lawfully be excluded.
Any liability limitations applicable to paid services will be governed by the relevant customer agreement and applicable law.
12. Indemnity
To the extent permitted by law, you agree to be responsible for losses and reasonable costs arising from your unlawful use of the website, your infringement of third-party rights, or your material breach of these Terms.
This provision does not apply to the extent that a loss results from our own conduct for which we are legally responsible.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we handle personal information.
Please read our Privacy Policy at:
https://arqenvoin.com/privacy-policy
Where a separate customer agreement or product-specific privacy notice applies, it should also be reviewed.
14. Suspension and Termination
We may restrict access to the website where reasonably necessary because of security concerns, suspected unlawful activity, misuse, or a material breach of these Terms.
Termination of a paid service or customer engagement will be governed by the applicable service agreement and any mandatory legal requirements.
15. Changes to These Terms
We may revise these Terms from time to time.
Updated Terms will be published on this page with a revised "Last Updated" date. Where required by law or an applicable contract, we will provide additional notice or obtain consent.
Continued use of the website after changes take effect constitutes acceptance only to the extent recognised under applicable law.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of India, subject to applicable mandatory legal provisions.
Subject to applicable law and any valid dispute-resolution agreement, courts having jurisdiction in Chennai, Tamil Nadu shall have jurisdiction over disputes arising from these Terms.
This clause does not prevent either party from exercising any non-waivable legal right.
17. Severability
If a provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
18. Entire Agreement
These Terms govern general use of the website. They do not replace a separate written agreement governing a specific product, subscription, consulting engagement, or customer project.
Where a signed agreement expressly governs a matter differently, that agreement will prevail for the relevant engagement, subject to applicable law.
19. Contact Information
For questions about these Terms, contact:
Arqenvo Innovations
Website: https://arqenvoin.com
Email: [email protected]
Business Address: Park Avenue, Tower 3, Vengadamangalam Rd, Kandigai, Vandalur, Chennai – 600127, Tamil Nadu, India
Thank you for visiting Arqenvo Innovations.
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